Nicola Truppin, J.D.

Info@themediationgroup.org

Coordinator of Health Care Practice

Nicola Truppin has worked in health care for over 20 years. She trained in Health Care Negotiation and Conflict Resolution at the Harvard School of Public Health and was the administrator for Harvard Medical School clinical courses at Massachusetts General Hospital, for three years, and for the Clinical Investigator Training Program at Beth Israel Deaconess Medical Center, for four years.  Most recently, she served as Manager of Member/Provider Appeals & Grievances at Tufts Health Plan, where she and her staff handled member and provider disputes within the framework of conflict management principles.  She also taught the appeals resolution process to medical residents at Tufts Health Care Institute’s annual managed care seminar. 

As a health care attorney, Ms. Truppin's practice was devoted exclusively to negotiating with clinical teams about medication treatment plans for legally incompetent patients.

Ms. Truppin’s current work involves collaborative health care problem solving with patients, providers and employers. In addition to coordinating the health care practice of The Mediation Group, she is the founder and principal of Health Navigator Partners, LLC, based in Newton, Massachusetts, dedicated to helping patients navigate the complex health care system.
Ms. Truppin is co-author of the chapter, “Using the Law to Strengthen the Patient’s Voice” in Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-Centered Care. Eds. Earp, French, Gilkey. Sudbury: Jones & Bartlett, 2008.  She is a member of the Consumer Health Quality Council of Health Care for All, a member of the Patient Care Assessment Committee of the Massachusetts Board of Registration in Medicine, and is one of the leaders of the health care section of the Association for Conflict Resolution.

Ms. Truppin received an A.B. from Washington University in St. Louis and a J.D. from Suffolk University Law School.