Organizational Development

Organizational development is the structured, intentional process of moving an organization from its current state to where it wants to be, or its future state. The focus of development is on the organization’s culture, processes and structures and making targeted change to better equip the organization to meet its strategic goals. The Mediation Group’s team of interdisciplinary consultants works with organizations who are interested in engaging organizational development as a part of an effort towards ongoing improvement, and/or as a way to address endemic conflict. 

One way to determine the difference between an interpersonal conflict and a need for organizational development is to ask whether the conflict remains even when the people change. Is the new director of research and development perpetuating the same old worn-out conflicts that the last director did? Have the last three senior vice-presidents all been jerks? Is no member of the organization, regardless of how skilled, able to secure (and keep) a decision on important matters? In these scenarios, attempts to change or train the individual fail. These tenacious and recurring conflicts do not have to be destructive. Rather, they provide important data about the organization and momentum to improve overall organizational functioning. 

Whether organizational development is part of a routine process or a means of addressing chronic conflict, The Mediation Group’s experienced organizational team works hand-in-hand with clients to design and implement organizational changes that are practical, effective, and sustainable. 

Some examples of the kinds of work we do are:

  • Strategic visioning
  • Strategic planning
  • Talent and performance management
  • Team development
  • Leadership development
  • Managerial skill-building
  • Executive coaching
  • Decision making
  • Training
  • Negotiation support
  • Change management

No matter what process is right for an organization, we work closely with our clients to diagnose organizational challenges, identify stakeholders, develop options, implement changes, and collect feedback. Through each stage of our work, we build on the knowledge and skills that already exist within the organization by blending existing organizational strengths with best practices. This enables our clients to maximize their capacity, creativity and teamwork. Our short-term partnerships yield our clients long-term gains.

For more information on how we work with organizations, please see our organizations practice page.


Our Experts Specializing in Organizational Development