New Leadership Training

Research has shown that high functioning, diverse work teams are more creative, better at problem solving and more productive than homogeneous teams. However, if unresolved conflict is making team members run for the exit, all of that benefit is lost. Whether you are a manager, a union leader, or the head of the department, the ability to competently lead in a diverse organization is critical to success.

The Mediation Group is proud to offer a new four-day curriculum that intertwines collaborative leadership and conflict resolution skills, enabling managers to resolve differences, facilitate productive dialogue amid a cacophony of voices, and develop bench strength among team members. Conflict resolution skills and equity and inclusion issues are woven through each module.

Managers & senior leaders will be able to:

  • Understand one’s own identity
  • Discuss difficult issues productively
  • Lead collaboratively
  • Apply appropriate process to various decisions
  • Build consensus among diverse stakeholders
  • Develop talent with concrete performance agreements
  • Manage organizational change and individual transitions

Equity and inclusion issues cover all aspects of human diversity such as race and ethnicity, gender and gender identity, ability, and others that are salient to the organization. The training can be tailored to meet the unique needs of any work environment. It can be shortened to target one or two competencies, lengthened, or combined with one-on-one coaching.


  • Day 1: Self-Discovery, Equity & Inclusion
  • Day 2: Collaborative Leadership
  • Day 3: Decision Making and Consensus Building
  • Day 4: Coaching and Change Management

Up-coming Open Enrollment Workshops

Stay tuned for these up-coming open enrollment workshops:

  • Facilitating Culturally Competent Meetings
  • Mediation for Lawyers
  • Leading Effective Teams
  • Leadership and Cultural IQ for Municipal Managers

Information for all open enrollment workshops:

All workshops are held at our comfortable Brookline offices. Limited off-street parking is available on a first-come, first-served basis. Visit our web page for public transit options.

Continental breakfast, lunch and snack provided for one and two day workshops.
Continental breakfast and snack provided for half day workshops.

Package Rates and Discounts for 2015 Training Institute Open Enrollment Courses

Member Discounts

Members of the Boston Facilitators Roundtable, Massachusetts Nonprofit Network and Massachusetts Municipal Association receive a 10% discount on open enrollment trainings.

Package Discounts

Workshop participants who register for more than one workshop in advance will receive a 10%-15% discount.

  • 1 day + ½ day = $500 - $50 (deal) = $450 for 1 ½ days of training (10%)
  • 1 day + 2 day = $975 - $100 (deal) = $875 for 3 days of training (10%)
  • 2 day + 2 day = $1300 - $200 (deal) = $1100 for 4 days of training (15%)

The discount does not include late registration fee of $50.

Team Discounts

Organizations that send two or more employees to a training will receive a 15% discount on the registration fees. Discount does not include late registration fee of $50 per registrant.

Training + follow-on coaching

Workshop participants who contract for one-on-one coaching within six months of taking a workshop will receive 20% off of their first three months of weekly coaching sessions. See our conflict coaching page for more information.

Training + follow-on consulting

Workshop participants whose organization hires TMG for consulting will receive a 15% discount on one day of mediation* or up to the first three days of organizational consulting. (One day equals eight hours.) See our organizations practice page for more information.

Open enrollment training + custom training

Organizations that send one or more employees to an open enrollment training and then schedule a custom training within one year will receive 10% discount on the custom training fee. The offer is good for up to 3 custom training sessions.

*The discount applies only to organizational mediations and not to couples, family or civil mediations.

Previously Offered Trainings

Conflict in Work Groups – led by Eben Weitzman

Friday-Saturday, March 20-21, 2015, 8:30-4:30
Register by March 6, $650
Register by March 16, $675
Enrollment is limited to 12 participants.
To register, email or call 617-277-9232

Description: Conflict in organizations, both within and between work groups, can be a critical drain on resources, and/or a major source of growth. As a leader, manager, or group member, your success is tied to the performance of your group, and high-level performance is only possible when the group can achieve high-level collaboration.  But all too often, what goes on in a work group seems to defy logic and fall below expectations.  Why is it that the performance of a group is often lower than its individual members are capable of?  Why do our best attempts to “make things better” only make them worse?  What does it take to prepare a new group to be a high-performing group, or to help a group in disarray to pivot and become excellent?

Through an immersive, highly experiential format, this course provides participants with an opportunity to develop a deeper understanding of the dynamics of work groups and the processes of conflict within them, and to develop skills to deal constructively with workgroup conflict.  Through two days of intensive, close work, we will explore:

  • The usually-unspoken common concerns that people bring to all work groups
  • A set of universal issues that all groups must resolve in order to become high-performing groups
  • Each participant’s own style, and what new approaches may work best for her or him

We Have to Start Meeting Like This! – Led by Loraine Della Porta

Tuesday-Wednesday, April 14-15, 2015, 8:30-4:30
Register by March 31, $650.00
Register by April 9, $675.00
To register, email or call 617-277-9232

Description: Good meetings don’t just magically happen - they are the product of good leadership and good training. Meetings that are well planned and designed can serve several functions. They give participants a chance to share information, problem-solve, keep abreast of current events, and keep the organization cohesive. Most importantly, meetings are an opportunity for people to make decisions that will result in action.

This two-day workshop will provide leaders with the skills and knowledge necessary to design and facilitate effective and efficient meetings. Participants will learn how to:

  •  Properly plan and prepare for meetings
  • Design meeting agendas that invite participation and engagement
  • Construct the meeting environment appropriately
  • Assign appropriate meeting “roles” to participants
  • Use creative tools and techniques to help keep participants focused
  • Facilitate and guide groups toward their stated goals and objectives
  • Achieve quality, consensus-based decisions that are supported by attendees
  • Create action plans with follow through mechanisms
  • Recognize and effectively manage conflict and problem behaviors during meetings
  • Evaluate the effectiveness of a meeting

Influence Skills – led by Amy Rebecca Gay

Friday, October 2, 2016 8:30-12:30
Are you asked to get things done but aren’t given any authority to do so? Do you find that people agree to do work and then don’t follow through? Is it hard to get your work on the radar of other work groups? This workshop will focus heavily the participants’ real-life scenarios, so be sure to bring your influence challenges.

Participants in this workshop will:

  • Understand the components of effective influence
  • Learn tools for joint problem solving
  • Apply lessons to own scenarios and trouble shoot with the group

Registration fee: $175.00
To register, email or call 617-277-9232



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