Training and Capacity Building

For over 30 years, The Mediation Group has helped individuals and organizations build critical skills needed to be successful in both their personal and professional lives. Through small or large group workshops or individual coaching sessions, training and capacity building can focus on honing specific skills for an upcoming event or can offer support for the development of more general abilities.

What Types of Skills-Based Training Do We Offer?

Conflict Resolution Skills

Conflict in organizations is inevitable. Managed poorly, it can lead to a difficult working environment for everyone; managed well, it can be an opportunity for growth and change. We provide skill-building on conflict resolution, resilience, and developing mediation skills.

Workshop: Improving Your Conflict Competence

By improving your conflict competence, you will enhance your ability to lead and manage differences effectively and help transform your workplace into a safe and productive environment.

Additional Workshops

• Conflict as Opportunity

• Conflict Self-Discovery

• Developing Conflict Resilience

Communication Skills

Our team will assist clients in understanding and practicing effective communication skills including facilitating difficult conversations, giving and receiving feedback, and employing active listening.

Workshop: Navigating Your Toughest Talks

This workshop is designed to help participants understand how to prepare for and conduct some of their most challenging conversations, both in the workplace and outside of it.

Additional Workshops

• Dealing with Emotions (Yours and Theirs)

• Essential Communication Skills

Negotiation Skills

Strong negotiation skills can be useful not only for those conducting formal negotiations but also for everyone involved in a broad array of personal and professional communications. We can support the development of effective negotiation skills for individuals throughout an organization.

We can support the development of effective negotiation skills for individuals throughout an organization by focusing on planning and practicing effective communication.

Workshop: Honing Your Negotiating Skills

Negotiation is at the heart of every human interaction -- often, though we negotiate in a way that damages valued relationships. In this interactive workshop, you will learn how to identify the underlying drivers, find common ground, and tap into an underused source of negotiating power.

Workshop: How to Influence, With or Without Authority

Are you asked to get things done but aren’t given any authority to do so? Learn skills to map your sphere of influence and navigate your way to positive results.

Leadership Development

Organizations benefit in many ways when their personnel has strong leadership skills. We offer workshops focused on:

• How to lead

• How to listen

• Decision-making styles

• How to effectively run meetings

• How to manage diverse workgroups

• Mediation skills for managers

Workshop: We’ve Got to Start Meetings Like This!

We’ll review how to plan meetings, who to invite, skills to manage common team dynamics, and how to ensure you reach decisions that result in action.

Additional Workshops

• Building Healthy and Productive Teams

• Overcoming Resistance

Learn more about our Leadership Development services.

What is Included in the Training?

We offer engaging and interactive training, often including role-playing and opportunities for feedback. In consultation with one or more people from the client's organization, the trainer will develop customized materials tailored to the work environment or critical workplace issues.

Who Benefits from Training and Capacity Building?

Our training and capacity building is designed for managers, leaders, and teams.

Our multidisciplinary team can provide training virtually or in person. Training modules can be half-day, full-day, or multi-day. Once we identify your organization's needs, we’ll tailor each training session to meet your needs regarding duration, group size, and content topics.

Contact us for a free consultation with our organizational team members to identify the training to meet your needs.

OTHER ORGANIZATIONAL OFFERINGS

Our Experts Specializing in Organizations