News + Resources

I Gotta Get to the Gym!
Case Evaluation, Commentary, Diversity and Inclusion, Mediation, Recognition, Skills, TrainingMatt Thompsonbias, civility, confirmation bias, implicit bias, Madison "Matt" Thompson, mediation training, mediator skills, mediator's dilemma, mediator's perspective, mediator's toolkit, unconscious bias
I Gotta Get to the Gym!

I Gotta Get to the Gym!

Matt reflects on the subject of biases related to the ADR world. Using himself as an example, he calls attention to the field’s need to self-monitor. Read Matt’s latest article and see how closely your experiences align.

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Agree to Disagree? It Might Improve Your Meetings
Organizations, Skills, TrainingLoraine Della PortaAmy Rebecca Gay, Loraine Della Porta
Agree to Disagree? It Might Improve Your Meetings

Agree to Disagree? It Might Improve Your Meetings

Getting decision making right in your meetings can make the difference between having intentional, forward movement or conflict and paralysis. One common challenge in meetings is the assumption that everyone must agree to make a decision.

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What’s the Problem? The Importance of Framing When Colleagues Disagree
Mediation, TrainingKylie Millbernmediator skills, training, Amy Rebecca Gay
What’s the Problem? The Importance of Framing When Colleagues Disagree

What’s the Problem? The Importance of Framing When Colleagues Disagree

Framing the issues is one of the most important mediator skills. Amy Gay shares a challenge frequently encountered by managers and individual contributors who intervene in other's disputes. 

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