Organizational Assessment

Conflict is a normal part of any organization. People should be able to have healthy and robust disagreements in an environment that is respectful and welcoming of differences. Where most organizations struggle is when conflict spirals out of control and becomes destructive. This type of conflict can be quite costly to an organization in terms of loss of productivity, low morale, and increased employee turnover.  

The Mediation Group can assist with taking the temperature of your current work climate by conducting a comprehensive organizational climate assessment that will help identify what might be contributing to a less than optimal work climate.

What’s Included in an Organizational Assessment?

Our cross-disciplinary team will assess your organization to uncover challenges and opportunities based on your organization’s objectives and goals. 

We’ll start with your organization’s mission, goals, and values to determine if they are clearly defined. Then, we’ll gauge your team’s buy-in and support of these goals.

To get a complete picture of your organizational health, we also review the following:

  • Operational efficiency

  • Organizational structure

  • Internal communication

  • Turnover

  • Policies

  • Job descriptions and roles

  • Diversity, equity, and inclusion climate

  • Employee satisfaction

  • Resources

We collect feedback through:

  • One-on-one or group interviews

  • Focus groups

  • Employee surveys

  • Analysis of internal documents

Once we collect data and analyze results, our team communicates the results with your leadership team. We work closely with the client to develop a plan to communicate the assessment findings and recommendations, data sharing, and next steps.

What are the Results of an Assessment?

Following an organizational assessment, our team will present findings and recommendations for creating or strengthening organizational policies, systems and structures, and for possible interventions, including mediation, coaching, or training.

If you’re ready to take a deeper look at your organization to better understand its current state, contact us to speak with an expert about an organizational assessment.


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Our Experts Specializing in Organizations