Medicare Appeals; A Labyrinth of Appeals
In the May edition of TMG’s blog, Nicola Truppin provides insight into the Medicare appeals process in Massachusetts. This appeals process can have severe physical, mental, and financial consequences for patients. Read through to get a preliminary understanding of the appeals process and what hurdles patients face.
The American Health Care System: A Difficult Journey
Nicola shares the human side of the story when healthcare, health insurance plans, and the legal system collide. She identifies unfortunate outcomes for individuals while resolving healthcare conflicts with traditional legal methods. She proposes alternative methods, like mediation, as a way to keep focus on the interests of the individual patient.
Presentation to the Forum for Japan Cancer Patients
Panel member, Nicola Truppin, gives a brief background about the patient-centered healthcare movement in the U.S. before sharing her experience in Tokyo. Nicola was invited to speak about patient practices in the U.S. to cancer survivors in Japan who are advocating for a better system that focuses on the needs of the patient.
Managed Care Dispute Resolution Protocol: An Overview
With a grant from the Robert Wood Johnson Foundation and in collaboration with New York University, several years ago TMG developed the Dispute Resolution in Managed Care: a Modular Self Assessment Protocol, a tool for assessing conflict resolution systems in Health Plans. TMG later implemented and evaluated the Protocol at six Plans nationwide. TMG was invited to assist three of those Plans in follow up projects. In addition, TMG made numerous presentations about the Protocol at both local and national conferences and audio conferences.
