What’s the Problem? The Importance of Framing When Colleagues Disagree
Framing the issues is one of the most important mediator skills. Amy Gay shares a challenge frequently encountered by managers and individual contributors who intervene in other's disputes.
The Opening Session Re-Considered
Jeff analyzes the pros and cons of the opening session during a mediation. He notes there are different styles and approaches, but you will see that he finds opening statements generally a positive move. Of course there are often exceptions, and input from counsel is always important.
Mediator Skills
Mediators have a unique combination of attributes and techniques influenced by multiple disciplines that make them effective. In this post you will find a general overview of the major skills used by successful mediators.
Do the facts and the law really matter in mediation?
Joel Reck discusses how much the facts and applicable law matter in a mediation. He argues that some times a successful mediation depends primarily on the parties willingness to settle.
