Questions to Help Your Team Work Better Together
More than ever, people today work in teams. The benefits of teams seem obvious: a greater diversity of knowledge and skill; more hands to help with the lift; more perspectives; and the synergy of people working together. And yet, unresolved conflicts in teams are common, and often at the heart of baffling, frustrating organizational problems. Sometimes these conflicts are overt, and sometimes . . . .
“We’ve Got to Start Meeting Like This!”
Does this sound familiar? You are up to your eyeballs in work and trying to balance 10 different projects all of which are supposed to be your “top priority” when you are suddenly summoned by the boss to attend yet another meeting. No one knows what the purpose of the meeting is, how long it will last or what decisions need to be made. You have no choice…you sit there, suffering in silence while . . . .
Israel, December 2014
My trip to Israel coincided with the eight days of Chanukah. In a secular neighborhood at 6 pm the traditional melodies floated from three and four story apartment buildings in what seemed like an only slightly disorganized round, in voices that sounded like mine; waiters in restaurants gathered before dinner opening, and, with their backs to the window, said the prayers, lit the menorah, sang the songs; waiters in restaurants that had already opened invited customers to come up and join the lighting (most did), with napkins serving as yalmukas. We ate in a Vietnamese restaurant . . . .
Managed Care Dispute Resolution Protocol: An Overview
With a grant from the Robert Wood Johnson Foundation and in collaboration with New York University, several years ago TMG developed the Dispute Resolution in Managed Care: a Modular Self Assessment Protocol, a tool for assessing conflict resolution systems in Health Plans. TMG later implemented and evaluated the Protocol at six Plans nationwide. TMG was invited to assist three of those Plans in follow up projects. In addition, TMG made numerous presentations about the Protocol at both local and national conferences and audio conferences.