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Unexpected Outcomes: A True Story of a Mediation

Unexpected Outcomes: A True Story of a Mediation

David Matz shares an unexpected outcome from mediation during a mentoring session in Small Claims Court. His story reminds us that no matter how far apart parties may seem, you can find underlying interests and develop creative solutions.

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What does it mean to be a "neutral"?

What does it mean to be a "neutral"?

Brad, David, Jane and Amy discuss neutrality and what it means to our organization.  We promote difficult conversations as a way to better understand one another and ourselves.  We offer an invitation to join the conversation and have a productive dialogue as we explore our values as conflict resolution specialists.

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Monday Morning Blues – The Role of Leadership

Monday Morning Blues – The Role of Leadership

Ever heard the greeting, “Happy Monday!”? No? Not many people are happy it’s Monday. Most of us grit our teeth all the way to Friday. Saturday is great. Sunday morning is pretty good. And then Sunday night the dread begins to creep in. Monday morning? Perhaps the low point of the week.

It's not just because we've had two days of sleeping in and need an extra cup of coffee. Leadership plays a significant role.

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